1. Agreement and authority
These Terms of Service (“Terms”) govern your access to and use of Howard, including its websites, applications, engineering tools, and related services (collectively, the “Service”). Howard is operated by Limitless Labs, Inc. (“Limitless,” “we,” “us,” or “our”).
By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for a company or other organization, you represent that you have authority to bind that organization. A signed order form, enterprise agreement, or other written agreement controls if it conflicts with these Terms.
You must be at least 18 years old and legally able to enter into this agreement.
2. The Service
Howard provides AI-assisted mechanical-engineering decision support, including problem structuring, reviewed reference data, calculations, comparisons, and source-linked outputs. We may improve, change, suspend, or discontinue parts of the Service. Preview or evaluation features may change and may be withdrawn.
3. Accounts and access
Access credentials are personal and may not be shared. You are responsible for maintaining the security of your account, for activity conducted through it, and for promptly notifying us of suspected unauthorized use. You must provide accurate account information and use only access methods we authorize.
4. Acceptable use
You may use the Service for lawful professional and business purposes. You may not:
- violate law or another person’s intellectual-property, privacy, confidentiality, or contractual rights;
- submit content you do not have the right to use or content containing malware;
- circumvent access controls, probe for vulnerabilities without written authorization, interfere with the Service, or attempt unauthorized access;
- reverse engineer or extract non-public source code, models, datasets, system prompts, or security controls except where law prohibits that restriction;
- scrape the Service, resell access, or use automated means beyond documented interfaces without written authorization; or
- use output as the sole basis for a safety-critical release, certification, regulatory filing, or decision that can cause personal injury or material property damage.
5. Your content and output
“Customer Content” means prompts, files, measurements, drawings, CAD data, messages, and other material you submit. “Output” means responses generated for you by the Service. As between you and Limitless, you retain your rights in Customer Content and own Output to the extent permitted by law.
You grant Limitless a limited, non-exclusive, worldwide license to host, copy, transmit, process, and display Customer Content only as needed to provide, secure, support, and improve the operation of the Service, comply with law, and enforce these Terms. This license ends when the content is deleted from active systems, subject to reasonable backup, security, and legal-retention periods.
You are responsible for Customer Content, including its legality, accuracy, and any permissions required to submit it. Similar inputs may produce similar outputs for other users. You do not acquire rights in third-party standards, publications, product data, or other cited source material.
6. No training on project work
Limitless does not use Customer Content or Output to train shared AI models. Providers may process Customer Content only to deliver and protect the Service under their applicable business or API terms. If a future feature would use content for training, it will require separate, explicit consent.
7. Engineering-use boundary
Howard is decision-support software, not a licensed professional engineer, testing laboratory, notified body, certification authority, or product-safety approval. Output may be incomplete, incorrect, or unsuitable for your specific application.
You are responsible for requirements, material and process selection, safety factors, drawings, simulations, supplier review, physical testing, compliance, certification, and release. You must independently check important outputs and use appropriately qualified engineers and laboratories. A citation shows where a value came from; it does not certify your product or establish that the source is applicable to your design.
8. Confidentiality
Each party will protect the other party’s non-public information using reasonable care and use it only to perform under these Terms. Customer Content is your confidential information. Confidentiality obligations do not apply to information that is public without breach, independently developed, rightfully received without restriction, or required to be disclosed by law. Where legally permitted, the receiving party will provide notice before compelled disclosure.
9. Third-party services and sources
The Service relies on hosting, email, AI-model, and other providers. It also cites third-party standards, datasheets, databases, and publications. Third-party products and source material remain subject to their own terms, licenses, availability, and disclaimers. We are not responsible for third-party services you separately choose to connect or use.
10. Fees
Fees, usage limits, payment schedules, and renewal terms are stated in the applicable order form or checkout flow. You are responsible for applicable taxes. Unless an agreement states otherwise, fees are non-refundable except where required by law.
11. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access for material breach, non-payment, security risk, unlawful use, or conduct that could harm the Service or others. We will provide notice when reasonably practicable. On termination, your right to use the Service ends. Provisions that by their nature should survive—including ownership, confidentiality, disclaimers, liability limits, and dispute terms—remain in effect.
12. Limitless intellectual property and feedback
Limitless and its licensors retain all rights in the Service, including software, interfaces, models, tool definitions, datasets, branding, and documentation, excluding Customer Content and Output as stated above. If you provide suggestions or feedback, you grant us a perpetual, worldwide, royalty-free right to use it without identifying you or disclosing your confidential information.
13. Disclaimers
To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Limitless disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted availability. We do not warrant that Output will be correct, complete, current, or suitable for release or certification.
14. Limitation of liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, or business interruption, arising from these Terms or the Service.
Except for payment obligations, breach of confidentiality, infringement or misappropriation of the other party’s intellectual property, indemnification obligations, fraud, willful misconduct, or liability that cannot legally be limited, each party’s total aggregate liability will not exceed the amount you paid for the Service during the 12 months before the event giving rise to the claim. If you used the Service without charge, Limitless’s aggregate liability will not exceed US$100.
15. Indemnification
You will defend and indemnify Limitless and its affiliates, officers, directors, employees, and agents against third-party claims arising from your Customer Content, your unlawful or unauthorized use of the Service, or your material breach of these Terms. We will promptly notify you and reasonably cooperate; you may not settle a claim in a way that admits fault by or imposes obligations on Limitless without our written consent.
16. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to those courts. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
17. General
You may not assign these Terms without our written consent, except in connection with a merger or sale of substantially all assets. We may assign them to an affiliate or successor. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will remain effective. Failure to enforce a provision is not a waiver. Neither party is liable for delay caused by events beyond reasonable control. These Terms and any applicable written agreement are the entire agreement about the Service.
18. Changes and contact
We may update these Terms as the Service or law changes. We will post the revised version and update the effective date. Material changes will apply prospectively, and we will provide additional notice when required.
Questions or legal notices may be sent to hello@howard.cx or Limitless Labs, Inc., 8 The Green, Suite A, Dover, Delaware 19901, United States.